About Us

We are an online concept store specializing in women’s apparels and accessories; from our own in-house label ‘Motif Official’ to our ‘Motif Select’ range, where we curate the best pieces from brands all around the world to your everyday wardrobe. We believe in the concept of minimalism, with attention to details, shapes and silhouettes.

Our Store's

BANGKOK:
#MOTIFparagon 1st Fl. #SiamParagon
#MOTIFcentralworld 2nd Fl. #ZENmegastore at #CentralWorld
#MOTIFemquartier 2nd Fl. #TheEmquartier #TheQurator
#MOTIFdiscovery G Fl. #SiamDiscovery
JAKARTA:
- Upper Ground Fl. East Mall #CentralDeptStore#CentralGrandIndonesia#Jakarta
- Upper Ground Fl. #CentralNeoSoho#Jakarta

Click and collect available. Please check out our shipping terms for more info.

 In-House Collection: #MOTIFmade

In-house pieces designed and produced by Motif Official. We aim to bridge the gap between fast-fashion and the luxury market. Our collections are based on clean and modern cult garments that will last more than a season long. True classics with a twist, all hand made with the highest quality by our fine tailors.

Multi-Brands: Curated by Us #MOTIFselect

 All pieces are hand picked exclusively by our buyer team. While we believe in being fashion-forward, the core essence is to curate a modern collection of clean-cut pieces with simplicity and sophistication.

Accessories and Jewellery

Coming soon in 2015! We aim to offer selective high quality in-house design and outsourced pieces with a personal touch. With most products are at least 18k gold and silver-plated, our accesories aim to provide a high quality selection of jewelry and accessories, suitable for gifting as well as for one self. Trilogy is strong yet romantic. We are a line of unique, daring and imaginative designs. 

General questions

Are you a real legitimate company?

Motif Official is a legitimate online retail platform under Motif Group Co., Ltd., registered in Thailand.

How do I make an order?

To make an order simply click on add to cart. You then either have the option to proceed to checkout for payment and delivery options, or the option to continue shopping, where you can continue to browse the Motif Official site for more nifty pieces.

Is it possible to pre-order out of stock items?

Yes, you are able to reserve out of stock items and these will be posted as soon as they become available. We will email you the details and expected delivery date if you choose to do so. Please note however that payment for such an order is expected on the date of order. If you order multiple items and some are in stock these will be posted to you first.

What is the Motif Official Lookbook?

The Motif Official lookbook page is a place to share fashion inspiration. You are invited to post a picture of your outfit (this can be a fool body picture, or focused on a specific piece) so others can be inspired by your mix and matching. These do not necessarily have to be pieces purchased from Motif Official and we encourage you to bring out your personal flair. Along with inspiring others, the best outfit of the month will be rewarded with extra redemption points to spend in the Motif Official store!

Motif Official Account

For information on registering for an account with us and the benefits including reward points please click here.

Payments and Orders

How do I make a payment?

If products have been added to your cart, please click on the “proceed to checkout” tab in the top right corner. You will then be taken to the payment page, where you will be asked to enter your billing address and payment information.

How can I pay?

We accept visa and master card along with PayPal. All payments are processed through a secure system provided by 2C2P (Thailand) Co., Ltd.

Is online payment secure?

Our online payment system is operated by 2C2P (Thailand) Co., Ltd. They adhere to the highest standards of security, in line with the latest worldwide security technology. Please click here for a link to their site and information on their security protocols. 

Do you accept payment in my currency?

When ordering from Motif Official your currency will be automatically chosen depending on your location. Currently we offer the following currencies.

Thailand – THB

Singapore – SGD

Hong Kong – HKD

China - CNY

Australia – AUD

Korea Republic – KRW

Japan – JPY

Europe – EUR

United Kingdom – GBP

United States – USD

If your local currency is not in the above list you will be billed in USD. 

Returns and Exchange

For information on returns and exchange please click here.


If you have any other questions please feel free to ask us at contact@motifofficial.com