Posted on Oct 3, 2018
Make It Fit
In between sizes?
Not sure if the item(s) will fit you?
MOTIF OFFICIAL now offers an alteration service for any customers who made an order online.
Free of charge within 14 days!
Make all your MOTIF OFFICIAL clothes fit you perfectly every time with our free alteration service, no minimum order!
Simply contact us with your order number and alteration details via email@example.com
or LINE @motif within 6 hours of purchase.
Your item(s) will be altered and shipped out within 1-2 business days
Got the item(s) and they don’t fit?
Kindly post the item(s) back to our head office with a clear list of alteration instructions within 14 days of receiving the product(s):
MOTIF OFFICIAL (ALTERATIONS)
41 (Floor 2-3) Yen Chit Road,
Bangkok, Thailand 10120
The product(s) will then be altered according to your needs
and be sent out of our head office back to your address within 3-5 business days, free of charge.
If you’re unsure about what needs to be done, please speak to our style consultant via firstname.lastname@example.org
or LINE ID: @motif to make sure the item(s) will fit you perfectly.
Please note that we only accept MOTIF OFFICIAL garments.
This service is only available within 14 days of receiving the product(s).
Customers are liable for the cost of shipping back to our design studio,
however they are not liable for the cost of shipping the tailored product(s) back to them.
* This service only applies to regular price items not sale items.
* We only accept tailoring adjustments for alteration purposes, not a change of design.
* Altered products are not refundable or exchange-able.
* This is a one-off service, available free of charge once after purchase.
* Post-purchase alteration service is available only to Thai residents.